We value the connection between our jewellery and its wearer and are proud of our enduring designs and innovative craftsmanship.
That’s why we provide a 24 month warranty from the date of purchase, covering every piece if any damage occurs.
Beyond that period, our commitment continues with a lifetime repair service for a small fee, ensuring you can enjoy your jewellery for years to come. If repairs aren't possible, we also provide a recycling service, reflecting our dedication to sustainability.
Our warranty does not cover lost items, inappropriate use or storage of your product and any repairs or modifications made by third parties.
- SARAH & SEBASTIAN will cover costs associated with a valid warranty claim.
- The benefits provided by this warranty are in addition to other rights and remedies available to you under the law. Learn more below.
Claim your warranty online here, visit one of our stores or email info@sarahandsebastian.com for assistance.
This warranty is given by:
SARAH & SEBASTIAN Pty Ltd
ABN 57 155 463 764
1300 050 220
5C, 32 Ralph Street Alexandria NSW 2040